Privacy Policy

1. Introduction

Grassfitt ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (grassfitt.com) or use our services. By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Name
Email address
Phone number
Shipping and billing addresses

2.2 Non-Personal Information

We may automatically collect non-personal information when you access our website, including:

IP address
Browser type
Device type
Website usage data

2.3 Cookies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use your information to:

Process and fulfil orders.
Respond to inquiries and provide customer support.
Improve our website and services.
Send marketing communications (with your consent).
Comply with legal obligations.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

Service providers who assist us in operating our business (e.g., payment processors, shipping companies).
Legal authorities when required by law or to protect our rights.
Third parties in the event of a business transfer (e.g., merger, acquisition).

5. Data Retention

We retain your information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Access your personal information.
Request correction or deletion of your personal information.
Object to the processing of your personal information.
Withdraw consent for marketing communications.

To exercise your rights, please contact us at info@grassfitt.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it immediately.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Grassfitt
Email: info@grassfitt.com
Phone: +44 (0)1435 831144

Effective Date: 18 January 2025